Transparency report: October 2016

author David Wibergh, about Status & transparency reports

This is the monthly transparency report for October 2016.

OVPN had one planned service interruption in October. We also had two unplanned service interruptions which caused issues for about 30 minutes.

Summary

Our VPN servers had an uptime of almost 99.5% during October. OVPN encrypted and anonymized 1882 TB, which is an increase from September and a new traffic record. We exceeded the previous traffic record by 354 TB.

We did not receive any requests from authorities. However, we received one request from a Swedish law firm whom wanted information regarding which user had a specific IP address at a specific time. We replied that we can not provide such information and we didn't hear from them again after that. To date we have never given out any customer data to a third party.

Below are the traffic and uptime statistics from our current datacenters. The empty gap in the graphs were caused by the monitoring system being down for a while. No actual server downtime took place.

VPN servers in Malmö, Sweden

Traffic spikes (Mbit/s)

Malmö – Summary of traffic spikes in October

Link to large picture

Analysis

Our datacenter in Malmö has a maximum capacity of 10 Gbit/s. However, during October the traffic load amounted to 1370 Mbit/s on average.

The highest traffic spike was 4230 Mbit/s, which represents 42.3% of the maximum capacity. The 95th percentile landed on 2160 Mbit/s, meaning the traffic load was below 21.6% of the maximum capacity for 95% of the time.

In total 458 TB of traffic was encrypted and anonymized by the VPN servers in Malmö.

The Malmö datacenter had an uptime of 99.5% during October.

VPN servers in Stockholm, Sweden

Traffic spikes (Mbit/s)

Stockholm – Summary of traffic spikes in October

Link to large picture

Analysis

OVPN upgraded the capacity in Stockholm from 10 Gbit/s to 20 Gbit/s. During October the average traffic load was 4000 Mbit/s.

The largest traffic spike recorded was 7610 Mbit/s, which represents 38.1% of the maximum capacity. The 95th percentile landed on 6010 Mbit/s, meaning the traffic load was below 30.1% of the maximum capacity for 95% of the time.

In total 1.34 PB of traffic was encrypted and anonymized by the servers in Stockholm.

The Stockholm datacenter had an uptime of 99.5% during October.

VPN servers in Frankfurt, Germany

Traffic spikes (Mbit/s)

Frankfurt – Summary of traffic spikes in October

Link to larger picture

Analysis

We deployed our servers in Frankfurt on January 31st, meaning October is the 9th full month the servers have been running. The Frankfurt datacenter has a maximum capacity of 10 Gbit/s. However, the traffic load was a mere 250 Mbit/s on average in October.

The largest traffic spike recorded was 787 Mbit/s, which represents 7.9% of the maximum capacity. The 95th percentile landed on 433 Mbit/s, meaning the traffic load was below 4.3% of the maximum capacity for 95% of the time.

In total a mere 56 TB of traffic was encrypted and anonymized in the Frankfurt datacenter.

Frankfurt had an uptime of 99.5% during October.

Website

WEB01 had an uptime of 99.97% and an average **response time of 63.19 ms in October.

Database

SQL01 had an uptime of 100% and an average **response time of 4.96 ms in October.