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Disconnected

Transparency Report: May 2015

David Wibergh, about Status & transparency reports

This is the eight summary we publish that reports the amount of traffic passing through our servers, uptime and traffic spikes.

We had no planned downtime in May. However, we experienced a malfunction in Malmö due to a small fire in the data center. None of our hardware failed, and we returned to normal operation after 80 minutes. All VPN servers in Stockholm were available during the service interruption.

VPN01 - Malmö

Traffic (Mbit/s)

VPN01 - Sammanfattning av trafiktoppar i maj

Analysis

VPN01 encrypted and anonymized a total of 47,154 GB (46.05 TB) traffic. That's an increase of 4,024 GB from the previous month.

Peak traffic was at 535 Mbps, which is 37.5% of maximum capacity.

95th percentile was at 294 Mbps, which means that 95 percent of the time VPN01 was below 20.7% of maximum capacity.

VPN01 had an uptime of 99.996% during May.

VPN02 - Stockholm

Traffic (Mbit/s)

VPN02 - Sammanfattning av trafiktoppar i maj

Analysis

VPN02 encrypted and anonymized a total of 81,142 GB (79.24 TB) traffic. That's an increase of 15,335 GB from the previous month.

Peak traffic was at 709 Mbps, which is 49.8% of the maximum capacity.

95th percentile was 436 Mbps, which means that 95 percent of the time VPN02 was below 30.6% of maximum capacity.

VPN02 had an uptime of 100% during May.

VPN03 - Stockholm

Traffic (Mbit/s)

VPN03 - Sammanfattning av trafiktoppar i maj

Analysis

VPN03 encrypted and anonymized a total of 86,134 GB (84.12 TB) traffic. That's a increase of 16 781 GB from the previous month.

Peak traffic was at 929 Mbps, which is 65.2% of maximum capacity.

95th percentile was 467 Mbps, which means that 95 percent of the time VPN03 was below 32.8% of maximum capacity.

VPN03 had an uptime of 100% during May.

VPN04 - Stockholm

Traffic (Mbit/s)

VPN04 - Sammanfattning av trafiktoppar i maj

Analysis

VPN04 encrypted and anonymized a total of 74,542 GB (72.80 TB) traffic. That's an increase of 16,769 GB from the previous month.

Peak traffic was at 714 Mbps, which is 50.2% of the maximum capacity.

95th percentile was 390 Mbps, which means that 95 percent of the time VPN04 was below 27.4% of maximum capacity.

VPN04 had an uptime of 100% during May.

VPN05 - Stockholm

Traffic (Mbit/s)

VPN05 - Sammanfattning av trafiktoppar i maj

Analysis

VPN05 encrypted and anonymized a total of 9,327 GB (9.11 TB) traffic. This is an increase of 3,533 GB from the previous month.

Peak traffic was at 261 Mbps, which is 18.3% of maximum capacity.

95th percentile was at 83 Mbps, meaning that 95 percent of the time VPN05 was below 5.8% of maximum capacity.

VPN05 had an uptime of 100% during May.

VPN06 - Malmö

Traffic (Mbit/s)

VPN06 - Sammanfattning av trafiktoppar i maj

Analysis

VPN06 encrypted and anonymized a total of 29,454 GB (28.76 TB) traffic.

Peak traffic was at 556 Mbps, which is 39.1% of maximum capacity.

95th percentile was 235 Mbps, meaning that 95 percent of the time VPN06 was below 16.5% of maximum capacity.

VPN06 had an uptime of 99.996% during May.

VPN07 - Malmö

Traffic (Mbit/s)

VPN07 - Sammanfattning av trafiktoppar i maj

Analysis

VPN07 encrypted and anonymized a total of 44,679 GB (43.63 TB) traffic.

Peak traffic was at 649 Mbps, which is 45.5% of maximum capacity.

95th percentile was 279 Mbps, which means that 95 percent of the time VPN07 was below 19.59% of maximum capacity.

VPN07 had an uptime of 100% during May.

VPN08 - Malmö

Traffic (Mbit/s)

VPN08 - Sammanfattning av trafiktoppar i maj

Analysis

VPN08 encrypted and anonymized a total of 46,921 GB (45.82 TB) traffic.

Peak traffic was at 522 Mbps, which is 36.7% of maximum capacity.

95th percentile was 291 Mbps, which means that 95 percent of the time VPN08 was below 20.4% of maximum capacity.

VPN08 had an uptime of 100% during May.

WEB01 - Falun

Uptime (%)

WEB01 - Sammanfattning av upptid i maj

WEB01 had an uptime of 99.52% in May, resulting in a total downtime of 208 minutes.

The downtime was due to the ISP operating WEB01 & SQL01 having a power outage in the data hall. Unfortunately, their UPS did not start due to a fault, but they have corrected the fault which means that future short power outages will not be built into any downtime.

SQL01 - Falun

Uptime (%)

SQL01 - Sammanfattning av upptid i maj

SQL01 had an uptime of 99.55% in May, resulting in a total downtime of 411 minutes.

The downtime was due to the ISP operating WEB01 & SQL01 having a power outage in the data hall. Unfortunately, their UPS did not start due to a fault, but they have corrected the fault which means that future short power outages will not be built into any downtime.

SQL02 - Falkenberg

Uptime (%)

SQL02 - Sammanfattning av upptid i maj

SQL02 had an uptime of 99.99% in May, which resulted in a downtime of 6 minutes.

The downtime was due to an update of MariaDB.

Summary

Our VPN servers in May maintained an uptime of at least 99.5%. We are working on load balancing our website to ensure that a malfunction on a web server does not cause any problem with our API.

Traffic increased 18.9% in May to 410 TB from the previous 410 TB in March.

OVPN continues to grow rapidly. In May, OVPN had a little over 2250 customers and by the end of May, OVPN has 2600 customers – a 15,6% increase!

OVPN is growing every month by 10-20% which makes it clear that our great focus on transparency and  security is appreciated and that OVPN is a very competitive VPN provider.

Even though OVPN continues to grow beyond expectations, we have a lot of capacity left to take in new customers and at the same time ensure high speeds for our current customers. We are able to handle and encrypt 20 Gbit/s today - even though we usually only use between 1.5 and 2.5 Gbit/s.

In previous summaries we have mentioned that we have planned expansion to more cities in Sweden. Unfortunately, this expansion has temporarily slowed down as we have not found any internet provider with reasonable prices that can handle our traffic volume and want a VPN service as a customer. We also plan to continue to expand to more cities in Sweden, but it will require a long dialogue with Internet providers.

As our volume of traffic is steadily increasing and we guarantee our customers not to overlook, we have started planning the purchase of additional servers for our existing data centers. At the end of the summer, we will launch eight new servers in Stockholm. We will thus expand our infrastructure 100% by moving from eight to sixteen servers.

In April we launched OVPNbox - a project that we wholeheartedly believe in. We sent the first delivery of boxes at the end of May. Orders continue to arrive and the next shipment will be sent within a few days. After that, we will have a delay on shipments until mid-July as some hardware component suppliers cannot guarantee delivery for a few weeks.

Summer has finally come to Sweden. This does not change much for us at OVPN as we will continue to provide excellent support to our customers. You will be able to call, email and chat with us throughout the summer.
David Wibergh