Transparency report: September 2016

author Ruben Rehn, about Status & transparency reports

This is the monthly transparency report for September 2016.

OVPN had one planned service interruption in September.

Summary

Our VPN servers had an uptime of almost 99.5% during September. OVPN encrypted and anonymized 1528 TB, which is an increase from August and a new traffic record. As a matter of fact it represents more than a 50% increase from the previous record.

During September we received information requests from authorities in two different countries. The information asked in both cases was which user had a specific IP address at a specific time. Our reply in both cases was that we are unable to provide such information since we do not have any logs whatsoever. To date we have never given out any customer data to a third party.

The traffic load in Stockholm increased substantially during September and we reached 72.7% of the maximum capacity. Thus we have now started work with increasing the maximum capacity in Stockholm from 10 Gbit/s to 20 Gbit/s.

Below are the traffic and uptime statistics from our current datacenters. The empty gap in the graphs were caused by the monitoring system being down for a while. No actual server downtime took place.

VPN servers in Malmö, Sweden

Traffic spikes (Mbit/s)

Malmö – Summary of traffic spikes in September

Link to large picture

Analysis

Our datacenter in Malmö has a maximum capacity of 10 Gbit/s. However, during September the traffic load amounted to 1040 Mbit/s on average.

The highest traffic spike was 2960 Mbit/s, which represents 29,6% of the maximum capacity. The 95th percentile landed on 1720 Mbit/s, meaning the traffic load was below 17.2% of the maximum capacity for 95% of the time.

In total 332 TB of traffic was encrypted and anonymized by the VPN servers in Malmö.

The Malmö datacenter had an uptime of 99.5% during September.

VPN servers in Stockholm, Sweden

Traffic spikes (Mbit/s)

Stockholm – Summary of traffic spikes in September

Link to large picture

Analysis

Our datacenter in Stockholm has a maximum capacity of 10 Gbit/s. However, during September the average traffic load was 3550 Mbit/s.

The largest traffic spike recorded was 7270 Mbit/s, which represents 72,7% of the maximum capacity. The 95th percentile landed on 5630 Mbit/s, meaning the traffic load was below 56,3% of the maximum capacity for 95% of the time.

In total 1140 TB of traffic was encrypted and anonymized by the servers in Stockholm.

The Stockholm datacenter had an uptime of 99.5% during September.

VPN servers in Frankfurt, Germany

Traffic spikes (Mbit/s)

Frankfurt – Summary of traffic spikes in September

Link to larger picture

Analysis

We deployed our servers in Frankfurt on January 31st, meaning August is the 9th full month the servers have been running. The Frankfurt datacenter has a maximum capacity of 10 Gbit/s. However, the traffic load was a mere 173 Mbit/s on average in September.

The largest traffic spike recorded was 624 Mbit/s, which represents 6,2% of the maximum capacity. The 95th percentile landed on 306 Mbit/s, meaning the traffic load was below 3,1% of the maximum capacity for 95% of the time.

In total a mere 56 TB of traffic was encrypted and anonymized in the Frankfurt datacenter.

Frankfurt had an uptime of 99.5% during September.

Website

WEB01 had an uptime of 99,96% and an average response time of 70,77 ms in September.

Database

SQL01 had an uptime of 100% and an average response time of 13,43 ms in September.