matomo

Transparency Report: April 2015

David Wibergh, about Status & transparency reports

This is the seventh summary we publish that reports the amount of traffic passing through our servers, uptime and traffic spikes.

We had a planned downtime during April and no VPN server experienced any major operational problems. However, we had problems with the server operating WEB01 & SQL01 which caused connection problems for about 7 hours in April.

After the update that was implemented during the planned downtime, there was also a problem for customers with the add-on service Public IPv4 which meant that they were disconnected after 4-6 hours. It took us a while to correct this problem and therefore all customers with Public IPv4 had extra time (14 days) added to their accounts.

VPN01 - Malmö

Traffic (Mbit/s)

VPN01 - Summary of traffic spikes in April

Analysis

VPN01 encrypted and anonymized a total of 47,154 GB (46.05 TB) traffic. That's an increase of 4,024 GB from the previous month.

Peak traffic was at 535 Mbps, which is 37.5% of maximum capacity.

95th percentile was at 294 Mbps, which means that 95 percent of the time VPN01 was below 20.7% of maximum capacity.

VPN01 had an uptime of 99.996% during April.

VPN02 - Stockholm

Traffic (Mbit/s)

VPN02 - Summary of traffic spikes in April

Analysis

VPN02 encrypted and anonymized a total of 65,807 GB (64.27 TB) traffic. That's a decrease of 14,296 GB from the previous month.

Peak traffic was at 681 Mbps, which is 47.8% of the maximum capacity.

95th percentile was 416 Mbps, which means that 95 percent of the time VPN02 was below 29.2% of maximum capacity.

VPN02 had an uptime of 99.96% during April.

VPN03 - Stockholm

Traffic (Mbit/s)

VPN03 - Summary of traffic spikes in April

Analysis

VPN03 encrypted and anonymized a total of 69,353 GB (67.73 TB) traffic. That's a decrease of 20,780 GB from the previous month.

Peak traffic was at 793 Mbps, which is 55.7% of maximum capacity.

95th percentile was 404 Mbps, which means that 95 percent of the time VPN03 was below 28.4% of maximum capacity.

VPN03 had an uptime of 99.99% during April.

VPN04 - Stockholm

Traffic (Mbit/s)

VPN04 - Summary of traffic spikes in April

Analysis

VPN04 encrypted and anonymized a total of 57,773 GB (56.42 TB) traffic. That's a decrease of 28,267 GB from the previous month.

Peak traffic was at 814 Mbps, which is 57.2% of the maximum capacity.

95th percentile was 329 Mbps, which means that 95 percent of the time VPN04 was below 23.1% of maximum capacity.

VPN04 had an uptime of 99.99% during April.

VPN05 - Stockholm

Traffic (Mbit/s)

VPN05 - Summary of traffic spikes in April

Analysis

VPN05 encrypted and anonymized a total of 5,794 GB (5.66 TB) traffic. This is a decrease of 4,388 GB from the previous month.

Peak traffic was at 369 Mbps, which is 25.9% of maximum capacity.

95th percentile was at 72 Mbps, meaning that 95 percent of the time VPN05 was below 5.1% of maximum capacity.

VPN05 had an uptime of 99.98% during April.

VPN06 - Malmö

Traffic (Mbit/s)

VPN06 - Summary of traffic spikes in April

Analysis

VPN06 encrypted and anonymized a total of 30,657 GB (29.94 TB) traffic.

Peak traffic was at 665 Mbps, which is 46.7% of maximum capacity.

95th percentile was 223 Mbps, meaning that 95 percent of the time VPN06 was below 16.4% of maximum capacity.

VPN06 had an uptime of 99.998% during April.

VPN07 - Malmö

Traffic (Mbit/s)

VPN07 - Summary of traffic spikes in April

Analysis

VPN07 encrypted and anonymized a total of 38,269 GB (37.37 TB) traffic.

Peak traffic was at 520 Mbps, which is 36.5% of maximum capacity.

95th percentile was 271 Mbps, which means that 95 percent of the time VPN07 was below 19.0% of maximum capacity.

VPN07 had an uptime of 100% during April

VPN08 - Malmö

Traffic (Mbit/s)

VPN08 - Summary of traffic spikes in April

Analysis

VPN08 encrypted and anonymized a total of 37,791 GB (36.90 TB) traffic.

Peak traffic was at 602 Mbps, which is 42.2% of maximum capacity.

95th percentile was 272 Mbps, which means that 95 percent of the time VPN08 was below 19.1% of maximum capacity.

VPN08 had an uptime of 100% during April

WEB01 - Falun

Uptime (%)

WEB01 - Summary of uptime in April

WEB01 had an uptime of 99.00% in April, resulting in a total downtime of 418 minutes.

We unfortunately had some issues with the server operating WEB01 and SQL01 in April, which resulted in a downtime that we are far from satisfied with.

SQL01 - Falun

Uptime (%)

SQL01 - Summary of uptime in April

SQL01 had an uptime of 99.02% in April, resulting in a total downtime of 411 minutes.

SQL02 - Falkenberg

Uptime (%)

SQL02 - Summary of uptime in April

SQL02 had an uptime of 100% in April, meaning no downtime occurred at all.

Summary

Our VPN servers in April maintained an uptime of at least 99.5%. We have updated our infrastructure to minimize problems when the web server is unavailable. Within a few weeks we will further update the infrastructure and load balance our website.

Traffic increased 13.9% in April to 344 TB from the previous 302 TB in March.

OVPN continues to grow rapidly. In March, OVPN had a little over 1800 customers and by the end of April, OVPN has 2250 customers – a 25% increase!

It remains clear that our great focus on transparency and security is appreciated and that OVPN is a very competitive VPN provider.

Although OVPN continues to grow beyond expectations, we have a lot of capacity left to bring in new customers while ensuring high speeds for our current customers. We are able to manage and encrypt 20 Gbps at present - although we usually only use between 1.5 to 2 Gbps.

We currently have eight servers in operation and we are already planning expansions to more cities in Sweden. Hopefully we will succeed in expanding to both Gothenburg and Umeå in 2015, but we are not sure if we will succeed with both. Negotiations with internet service providers and data centers are slow because there are many factors that need to be discussed.

In April, we launched OVPNbox - a project that we wholeheartedly believe in. Many customers have chosen to either buy or rent OVPNbox because it is the easiest and safest way to protect all devices in the household.

David Wibergh