Client

Explanation: connect to OVPN when client starts

Our OVPN client has a functionality to connect to OVPN directly when the client is started. Thus, you are not required to manually choose to connect on client startup. The automatic connection can...

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Explanation: prevent DNS leaks

The OVPN client holds a functionality to ensure that no DNS leaks occur. The client changes the settings of all available network adapters on your device so that your computer uses OVPN’s DNS servers,...

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Explanation: killswitch

The OVPN client has a functionality called killswitch, which guarantees that no traffic becomes unencrypted if you should – at any point – lose the connection to OVPN. If the connec...

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Explanation: minimize to system tray

The OVPN client has a functionality that minimizes the client to the system tray. This means that if you minimize the client, it will keep running and be available as a small icon in the system t...

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Explanation: display verbose message upon connection

The OVPN client has a functionality to display a detailed message when you are connected to the client. This functionality can be activated/inactivated from the Account tab in the client. If inactivat...

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I’ve renewed my subscription/add-on but can’t see it in the client.

If you’ve renewed your subscription or bought an add-on while the client was running, you need to close and restart the client for the renewal to be activated properly. ...

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Explanation: DNScrypt

The OVPN client enables you to use DNScrypt together with the DNS servers that OVPN operates. DNScrypt is recommended to use as it helps prevent MITM (man in the middle) attacks for your DNS calls. ...

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Explanation: connect using TCP 443

The OVPN client has a functionality called Connect using TCP 443, which means that the connection to our servers will use TCP as the protocol and 443 as the port number. The default setting is UDP and...

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Verify that the killswitch is working as intended

To verify that the killswitch works as intended, you can simulate a situation in which the killswitch should activate. You can do this in the following way: Windows: Launch OVPNConnect t...

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Reset killswitch

If you lack Internet connectivity either while using the OVPN desktop client, or afterwards, it is possible that the killswitch have locked itself. You can reset it by following these steps:&nbsp...

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Explanation: send anonymous usage data

This feature was added in version 1.1.6 and is by default deactivated. In order to improve the client, this setting sends anonymous usage data in order for us to catch bugs and&nbs...

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Does the client work on Ubuntu 17.04?

Ubuntu 17.04 introduced a lot of changes. As a result, the OVPN client does not work properly on Ubuntu 17.04.The desktop client requires Ubuntu 18.04 or later ...

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Explanation: IPv6

With OVPN you can tunnel your data over both IPv4 and IPv6. Do note that certain devices do not have support for IPv6 which means that your connection may fail with IPv6 activated on your account...

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Explanation: launch on startup

The OVPN desktop client has functionality to launch automatically when your computer boots. The desktop client will check for two minutes during startup if there's an internet connection, and then sta...

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Explanation: Killswitch failed

The OVPN client has a built-in killswitch that automatically blocks your internet connection in case of leaks. If you are connected in the client and you can see a yellow light together with the text ...

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Explanation: compression

Compression might increase your internet speed and OVPN therefore supports it. However, there are some security issues with having compression enabled and visiting websites over HTTP. ...

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Explanation: enable notifications

OVPN's desktop client can display notifications based on events that occur.These notifications can be about events such as connections, disconnects or if the killswitch fires.It's possible to ena...

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Explanation: enable high resolution support

OVPN's desktop client has support for screens that are of retina and high DPI quality. The high resolution support is enabled by default.However, if zoom is enabled on the computer, it ...

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